Send the property and appliance details
Include the address, resident or access contact, appliance, fault and any useful reference.
PrimeFix Trade supports individual landlords and build-to-rent operators across Kent with resident coordination, diagnosis, repairs, replacement supply, installation and recorded job outcomes.
For occupied properties, you can provide the resident or nominated contact details and PrimeFix can coordinate access for the appliance visit. For void properties, the job can be arranged around keys, contractors or your own access process.
After diagnosis, the next step can stay straightforward: repair where sensible, or move into replacement supply and installation where the appliance is no longer economical to keep repairing.

Include the address, resident or access contact, appliance, fault and any useful reference.
We coordinate the visit with the appropriate property contact using the details supplied.
Following diagnosis, the practical next step is made clear before additional work proceeds.
The job moves through to completion with a clear record of what was done.
Specialist installation support for integrated washing machines, dishwashers, washer dryers and fridge freezers.
Integrated installation →A practical route from failed appliance to suitable replacement and installation at the property.
Replacement installation →Old-appliance removal and responsible recycling can be included where arranged as part of the replacement job.
Removal & recycling →Yes. Where you provide the appropriate contact details and instruction, we can coordinate the appliance appointment directly with the resident or nominated property contact.
We can explain the repair-versus-replace position and provide a route to replacement supply and installation where required.
Yes. PrimeFix provides installation support for integrated appliances as well as freestanding domestic appliances, subject to suitable existing connections and installation conditions.
Removal and recycling can be arranged as part of an agreed replacement installation where applicable.
Tell PrimeFix Trade how you manage instructions and access, and we can discuss the right workflow.