Local support behind your customer relationship

Extend your appliance service without building an engineer network.

PrimeFix Trade can support appliance retailers, kitchen businesses and other trade partners that need dependable local attendance for customers across Kent.

A local service partner when your customer needs help

Keep the handover from your business to ours straightforward.

Send the customer, appliance, fault or installation information and the outcome you require. We can then coordinate attendance directly while keeping your business contact informed.

This can support retailers that do not operate their own repair service, businesses needing installation assistance, or trade partners with occasional local overflow.

Completed kitchen with integrated appliances
Where we add value

Built for retailers & trade partners.

Protect the customer experience

Give customers a clear local route instead of leaving them to find an engineer alone.

Add local capability

Use PrimeFix Trade for Kent attendance when your own team or network cannot cover it.

Keep the referral visible

Relevant retailer or trade references can remain attached to the job and outcome.

Your workflow

From instruction to a recorded outcome.

01

Refer the customer or send the instruction

02

We arrange and complete the local attendance

03

The result is returned to the agreed business contact

Typical requirements

Work PrimeFix Trade can support

Retailer repair referrals
Installation support after appliance sales
Integrated appliance fitting
Local attendance for trade partners
Fault diagnosis before replacement
Overflow work within the Kent coverage area

Discuss your retailers & trade partners requirements.

One instruction. Clear updates. No chasing from day one.

Work with PrimeFix Trade →